Refund policy

Last updated: November 10, 2026

Returns

We sell food items and do not accept returns. If your order arrives spoiled or damaged, please contact us so we can review the issue and consider a refund.

Reporting an issue

Whether return or cancellation requests are accepted depends on the terms above and your rights under applicable law.

Please do not ship food items back to us. We review spoiled or damaged orders using your order number and photos.

Damages and issues

Please inspect your order when you receive it and contact us immediately if an item is spoiled, defective or damaged, or if you received the wrong item. Include your order number and photos of the affected items and packaging so we can review the issue.

Refunds

We will review your order details and photos and let you know whether a refund is approved. You do not need to return the food items for this review. If approved, you will be refunded to your original payment method, unless otherwise stated. Your bank or payment provider may need additional time to process and post the refund.

If you do not see your refund within a reasonable period of time since your refund was approved, contact us.

This policy does not limit any rights you may have under applicable consumer protection laws, including rights that may apply if goods are defective, not as described, not delivered within the required or agreed timeframe, or otherwise do not comply with applicable law.

Contact

To report spoiled or damaged items, ask about a refund, or request a cancellation, please contact us at wilkesjt@gmail.com.